The Monitor

Nearly every physical security integrator exploring a managed services model needs a clear way to package and price those services.

It was a busy and memorable week at GSX 2025 in Orlando. Between launching new AI-powered features and showcasing our growing partnerships, the EyeOTmonitor booth (#641) stayed full of activity, great conversations, and the unmistakable smell of fresh popcorn.

EyeOTmonitor made its global debut at the ITS World Congress in Atlanta, showing how AI-powered monitoring helps transit and mobility leaders keep complex networks, devices, and assets reliable, visible, and secure.

Security integrators can break free from the costly cycle of “react and fix” by adopting AI-powered monitoring, smart alerting, automated discovery, and service tiers that cut downtime by up to 80% while building stronger, more profitable client relationships.

Manual spreadsheets can’t keep up with today’s hybrid, IoT-heavy networks - automated discovery gives IT and security teams real-time visibility, fewer blind spots, and faster troubleshooting so nothing slips through the cracks.

Domotz is a strong general IT monitor, but EyeOTmonitor is purpose-built for physical security with deep camera and radio integrations, geospatial GPS views, AI discovery, and a multi-tier event engine that drives actionable ROI.

Smart cities cannot rely on generic IT tools. AI-powered unified monitoring gives them real-time visibility into IoT, infrastructure, and security systems, helping cut downtime, boost efficiency, and turn massive investments into measurable quality of life gains.

Automated topology mapping gives security integrators a live, accurate view of every device and connection, reducing downtime, improving security, and turning complex networks into a business advantage that drives faster service and stronger client trust.

Modern AI-powered monitoring transforms security integration from break-fix projects into recurring managed services, giving integrators predictable monthly revenue, stronger client trust, and a sustainable path to long-term growth.

EyeOTmonitor’s MCP implementation shows how Model Context Protocol can turn network monitoring into an AI-driven process by automating EOL detection, cutting manual research from weeks to hours, and giving both technical and non-technical teams actionable lifecycle insights through secure, natural language queries.

MCP creates powerful opportunities for AI-driven network automation, but securing it requires encrypted transport, strict input validation, strong authentication and least-privilege access so organizations can unlock automation benefits without exposing systems to unnecessary risk.

SNMP remains the backbone for basic monitoring, NETCONF adds secure and structured configuration management, and MCP introduces AI-driven orchestration so teams can combine them into a flexible ecosystem that delivers real-time visibility, safe configuration, and intelligent automation.

MCP standardizes how AI connects with network tools, solving the NxM integration problem and enabling natural language automation, while EyeOTmonitor’s proof of concept shows how it can already deliver faster device health checks and EOL reports with less manual work.

Service tier pricing gives security integrators a clear path to recurring revenue by packaging Basic, Pro, and Premium plans with defined features, SLAs, and pricing, making it easier to attract diverse clients, deliver proactive support, and grow sustainable managed services.

Grocery loss prevention teams know that even a single faulty camera or offline sensor can create an opportunity for theft or an unsafe situation.

Advanced Data Risk Management (ADRM), a provider of security consulting and managed security services, has announced a strategic partnership with EyeOTmonitor, a network and systems health management for the security industry.

SNMP may look intimidating at first, but it’s really just your network’s built-in health reporter—and with tools like EyeOTmonitor that handle the complexity of MIBs, OIDs, and vendor quirks for you, it becomes a practical way to spot issues early, keep devices performing, and turn raw data into actionable business insights.

Managed services are quickly becoming the goose that lays golden eggs for security integrators, and with platforms like EyeOTmonitor delivering proactive monitoring, topology mapping, and actionable dashboards, integrators can move beyond break-fix models to build recurring revenue, stron

Smart city technology promises safer streets and lower costs, but with every new system comes another layer of complexity. EyeOTmonitor gives city teams a single platform to monitor, manage, and visualize all devices and assets so they can focus on outcomes instead of juggling tools.

The move from systems integrator to managed service provider is more than a shift in services. It is a reinvention of the business model that replaces one-time projects with recurring revenue, expands capabilities into IT and IoT management, and positions providers as long-term partners who deliver proactive support and strategic value.